Business Systems Help Desk Coordinator

West Columbia, South Carolina

Job Description:

  • Manage the helpdesk ticketing system, ensuring all tickets are logged, categorized, and prioritized correctly
  • Monitor ticket queues to ensure timely responses and resolutions
  • Provide primary support for meeting room A/V systems, setting up and ensuring equipment is functioning correctly

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Must Have:

  • Bachelors degree in Information Technology, Computer Science, or other Technology related field
  • Customer service experience
  • 1 – 3 years work experience or internships in a business office environment

We Provide:

  • Competitive pay
  • 401k & fully-funded pension plan
  • Company paid employee health insurance (medical, Rx, dental & vision)

Background:

Organized in 1974, Cooperative Electric Energy Utility Supply (CEEUS) is a wholesale electrical distributor that operates from a centrally located 200,000 square foot warehouse in West Columbia, South Carolina. Serving South Carolina cooperatives, municipals and investor-owned utilities, CEEUS proudly offers next day delivery to our South Carolina customers via our fleet of trucks and common carrier. CEEUS has grown through a subsidiary – Line Equipment Sales – to sell outside of the Palmetto State and offer a Tool Repair service and a Rubber Goods Testing facility. With a dedicated workforce and an emergency response plan that enables quick and effective service, CEEUS continues to be a reliable partner to the electric cooperatives in South Carolina so that they can serve their local communities and many communities around the country.

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